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June Friday Forum Webinar
June 15, 2012; 12:00 noon to 1:00 pm
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What is ISO 9001 and how does it apply to health care organizations?
Join VAHQ for our June Friday Forum Webinar on this important topic.
When: June 15, 2012; 12:00 noon to 1:00 pm
Topic: ISO 9001 in Health Care
Speaker: Christopher LoGrasso, CMQOE, PMP
Mr. LoGrasso is a Certified Project Management Professional (PMP) and ASQ Certified Manager of Quality and Organizational Excellence (CMQOE) with over 12 years of professional experience in engineering, information technology, health care, and consulting in the public and private sectors. He is a Subject Matter Expert (SME) for project/program management, quality systems, process improvement, and management system audits. In his last position as a Regional Director for the Veterans Health Administration, he assisted in the development of an office focused on implementing ISO 9001 Quality Management Systems within the 156 VA Medical Centers.
Cost: $10/member
Member register as a member
$15 non-member
Non-Member register as a non-member
1CPHQ CEU applied for through NAHQ.
Objectives:
- Review the basic requirements of the ISO 9001 standard and how they may apply to health care
- Explain the progression of the ISO 9001 Quality Management System through military, manufacturing, service, and now health care
- Describe the relationship between the International Organizations for Standardization (ISO), the registrars, and the implementing organization
- Outline the basic steps in an ISO 9001 implementation
****Please note: Only the participant paying for the webinar will receive CEUs.****
May Friday Forum Webinar
May 18, 2012; 12:00 noon to 1:00 pm
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70% of change fails and yet we go to work every day to attempt to drive quality improvement efforts….. How can you incorporate effective change leadership strategies into quality improvement projects to increase the odds of success?
Join VAHQ for our May Friday Forum Webinar on this important topic.
Topic: Driving Effective Change
Speakers: Susan S. Bryant, MS, LPC, CPHQ
Susan Bryant has led quality improvement, project management, and quality program deployment for the health management programs within Cigna for over 17 years. Susan is a Six Sigma Black Belt, Certified Professional in Healthcare Quality, and Licensed Professional Counselor. She also serves as President of the Virginia Association for Healthcare Quality.
Cost: $10/member
Member register as a member
$15 non-member
Non-Member register as a non-member
1CPHQ CEU applied for through NAHQ.
Objectives:
1. Share strategies for deploying an organizational change management program
2. Provide examples of integrating effective strategies & tools to drive actions within Quality Improvement Projects
3. Discuss how to assist leaders in helping employees transition when change occurs
****Please note: Only the participant paying for the webinar will receive CEUs.****
Regional
SPQA - An Inquirer's Guide to the Criteria for Performance Excellence in Roanoke, VA; June 11-12, 2012
Conference Link
SPQA - Virginia Forum for Excellence in Richmond, VA; September 10-11
Conference Link
National
NAHQ Annual Conference
September 20-23, 2012
Tampa, FL
Conference Link
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