CPHQ Preparation Course

VAHQ offers one CPHQ class during the Fall/Winter of each year adjacent to the VAHQ Annual Educational Conference.

Click here for printable agenda for CPHQ class

CPHQ Course Outline:

Section 1: Foundations, Techniques, and Tools
To identify key concepts in
• Quality management approaches
• Data management
• Patient safety
• Confidentiality
• Peer review
• Evidence-based quality management

Section 2: Information Management
To identify key concepts in
• Management of quality information
• Decision support
• Risk adjustment
• Comparisons and benchmarking
• Evidenced-based information and practice
• Statistical techniques and tools
• Balanced Scorecard

Section 3: Strategy and Leadership
To identify key concepts in
• Strategic planning
• Frameworks for healthcare systems
• Alignment of culture to support quality
• Performance improvement teams
• Risk management, utilization management, and case management
• Education and training

Section 4: Continuous Readiness
To identify key concepts in
• Accreditation processes
• Survey preparation training

Section 5: Change Management and Innovation
To identify key concepts in
• Priorities for change
• Forces for change
• Models for creating change
• Techniques for facilitating change
• Models for performance improvement
• Failure mode and effects analysis

Course materials will be provided at on-site registration.
Attendance in this class does not guarantee a passing score on the CPHQ exam.